The CloudBoard Research Platform: an interactive whiteboard for corporate users

Over one million interactive whiteboards (IWBs) are sold annually worldwide, predominantly for classroom use with few sales for corporate use. Unmet needs for IWB corporate use were investigated and the CloudBoard Research Platform (CBRP) was developed to investigate and test technology for meeting these needs. The CBRP supports audio conferencing with shared remote drawing activity, casual capture of whiteboard activity for long-term storage and retrieval, use of standard formats such as PDF for easy import of documents via the web and email and easy export of documents. Company RFID badges and key fobs provide secure access to documents at the board and automatic logout occurs after a period of inactivity. Users manage their documents with a web browser. Analytics and remote device management is provided for administrators. The IWB hardware consists of off-the-shelf components (a Hitachi UST Projector, SMART Technologies, Inc. IWB hardware, Mac Mini, Polycom speakerphone, etc.) and a custom occupancy sensor. The three back-end servers provide the web interface, document storage, stroke and audio streaming. Ease of use, security, and robustness sufficient for internal adoption was achieved. Five of the 10 boards installed at various Ricoh sites have been in daily or weekly use for the past year and total system downtime was less than an hour in 2012. Since CBRP was installed, 65 registered users, 9 of whom use the system regularly, have created over 2600 documents.